Engraved illustration of a row of painted beach huts and surfers, with Table Mountain across the bay
Guest hub · add-on for your rental

The guide, the messages, the page. One add-on, one rental.

A guidebook your guests keep on their phone, a personalised link per stay with WiFi and codes unlocking at the right time, arrival and checkout emails sent for you once you confirm a stay, and a property page with live availability and a booking-request form.

Per rental, priced in Rands, on request · no app for your guests to install
Welcome
De Waterkant Loft
Arrival
directions, keys
WiFi
unlocks at check-in
About the home
appliances, rules
Local guide
eat, beach, shop
Load shedding
the schedule
Book again
your property page

what the guest sees, nothing to install

Big Bay · Beach huts

Fewer messages. Better reviews. Guests who come back.

01 · The guidebook

Everything, on their phone

Arrival, WiFi, house rules, the local guide, load shedding, all in one place your guest can add to their home screen. No more retyping the same directions into a text message.

02 · The stay link

Personalised, and timed

Every stay gets its own link: WiFi for the whole stay, and lockbox or alarm codes that unlock only from the day before arrival to checkout. Arrival and checkout messages go out for you, so nothing depends on you being at your desk.

03 · The property page

A page that sells the stay

Photos, amenities and the map, with live availability and a booking-request form, in a template that matches your guide. It is your property page, not a listing on someone else's platform.

Engraved illustration of a stone harbour with fishing boats and a lighthouse, Table Mountain across the bay
From booking to book-again

A stay runs itself. You just get the credit.

1 · Booked
guide link, WiFi ready
2 · Two days out
directions, key pick-up
3 · Arrival
codes unlock, welcome
4 · Checkout
thank you, book again

Nothing is retyped. The guide link sent at booking is the same one the guest taps for checkout, and it ends with a review nudge and a book-again code.

Ask about a rental →
Pricing

Per rental, priced in Rands, on request.

Tell us how many rentals you want to switch on and we send a quote. No forex, no percentage of your booking revenue.

Ask about a rental

Tell us how many rentals.

We reply with a quote in Rands and, if you'd like, a walkthrough of a guide and property page already set up. Switching one on for a rental takes a few minutes once you have a quote.

  • ✓A quote by rental count, on request
  • ✓No app for your guests to install
  • ✓WiFi and door codes never on the public page

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Or email sales@rateveld.co.za
POPIA: we store these details to reply with a quote, nothing else · Privacy

Straight answers.

No. The guide opens in the phone browser they already have, with an option to add it to their home screen for one tap next time.

Never on the public guide. The personalised link sent for a stay reveals WiFi for the whole stay, and a lockbox or alarm code only from the day before arrival until checkout.

Yes, by email, once you confirm the stay: a guide link, directions before arrival, a welcome on check-in day and a thank you after checkout, with a review nudge only for guests who agreed to hear from you. WhatsApp messages open prefilled for you to send; nothing goes out on WhatsApp without you.

A page for the rental itself: photos, amenities, the map, live availability and indicative rates, and a booking-request form. There is nothing to design: your details fill a template that matches your guide.

No. Guest hub works from your existing property record.

Names, emails and phone numbers are held on your behalf, kept for the retention period you set and removable in one action. They are never shared between hosts.

Pricing is on request, per rental, in Rands. Tell us how many rentals you run and we send a quote.

Pricing the nights as well as looking after the guest?

RateVeld prices every night against your local market, in the same account as the Guest hub.

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